G’day, adventurers! At Sawyer Shop, we know that when you’re gearing up for your next outdoor escapade, you want your equipment to arrive reliably and on time. That’s why we’ve crafted a delivery process that’s as dependable as our gear, ensuring you’re ready to hit the trails, set up camp, or tackle any survival situation with confidence.
Shipping Options
We offer two flexible shipping methods to suit your needs, whether you’re in a hurry or looking to save some bucks. Both options are designed to get your premium outdoor gear to you efficiently, no matter where your adventures take you (though we currently exclude some remote areas and parts of Asia due to logistical constraints).
- Standard Shipping: For those eager to get out there sooner, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after dispatch. It’s perfect when you need your DD Hammocks or fire-starting kits without delay.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This economical choice delivers in 15-25 days after dispatch, ideal for patient planners stocking up on paracord or hydration systems.
Order Processing and Timing
We’re based in South Melbourne, Australia, and our team works swiftly to process all orders within 1-2 business days. Once your order is on its way, you’ll receive a tracking number to monitor its journey. Keep in mind that delivery times start after dispatch and may vary slightly based on your location and customs processes.
International Shipping
We ship globally to most regions, connecting outdoor enthusiasts from all corners with top-notch gear. However, we currently do not deliver to certain remote areas and parts of Asia. If you’re unsure about your location, feel free to reach out to us at [email protected] for clarification.
Returns and Support
If your gear doesn’t meet your expectations, no worries! We accept returns within 15 days of delivery. Our community-focused support team is always here to help—just contact us at [email protected] for assistance with returns or any delivery queries.
Pro Tip: For the fastest delivery, choose Standard Shipping and ensure your address is accurate during checkout. This helps avoid delays and gets you adventuring faster!
At Sawyer Shop, we’re committed to making sure your adventure essentials arrive safely and on time, so you can focus on what matters most—exploring the great outdoors. Thanks for trusting us with your gear needs!