Privacy Policy

Last Updated: 15 November 2023

G’day adventurers! At Sawyer Shop, your trust is as important to us as the quality gear we provide for your outdoor journeys. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at gearforcamps.com or make a purchase from us.

We’re committed to protecting your privacy with the same reliability you expect from our camping gear, fire starting equipment, hydration systems, lighting solutions, packs & bags, and paracord products.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

• Personal Information: Name, email address, shipping address, payment information (processed securely by our payment partners)
• Order Information: Products purchased, order dates, payment details
• Technical Information: IP address, browser type, device information, pages visited
• Communications: Records of correspondence when you contact our support team

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for outdoor equipment
• Communicate with you about orders, products, and promotions
• Improve our website and customer experience
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Payment Processors: We share transaction data with trusted partners like Visa, MasterCard, JCB, and PayPal to process payments securely
• Shipping Providers: We share delivery information with logistics companies to get your gear to you
• Legal Requirements: We may disclose information if required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Based in South Melbourne, Australia, we store and process data primarily in Australian servers with industry-standard security measures:

• All payment information is encrypted using SSL technology
• We never store complete card details on our servers
• Regular security assessments and monitoring protect our systems
• Data is retained only as long as necessary for business or legal purposes

5. Your Rights

As our valued customer, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with privacy authorities

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like most outdoor trails, our website leaves some markers to enhance your experience:

• We use cookies to remember your preferences and shopping cart items
• Analytics tools help us understand how adventurers use our site
• You can control cookies through your browser settings

7. International Data Transfers

As we serve adventurers globally (excluding some remote areas and parts of Asia), your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data regardless of where it’s processed.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the updated policy on our website with a new effective date.

9. Contact Us

Thanks for trusting Sawyer Shop with your adventure essentials and your privacy. Now get out there and explore!

— The Sawyer Shop Team